Friendly and thoughtful passenger service team give our customersa great first impression.
– Passengers are always greeted by a friendly smile and a fast and efficient service. We select our staff for their resourcefulness as well as their customer service, language and social skills, and provide them with dynamic and professional uniforms.
– Perfect customer experience with prompt and efficient service, delivered by friendly and helpful professionals.
– Our staff are experienced in working with various airline check-in systems such as SDCS, Altea, Amadeus, Navitaireetcso if you’re a new customer, transferring your business to us will be fast, easy and seamless.
– We delight our customers from check-in to baggage delivery.
Passenger service at a glance
– Station representation
– Check-in of passengers and baggage
– Boarding of passengers/gate control
– Excess baggage and Ticketing
– Special passenger handling
– Transit & transfer handling
– Arrival Service
– Baggage tracing (lost & found)
– Management and storage of mishandled baggage
– Irregularities/disruption handling
– Individual services upon airline requests